We link to our ScreenSteps articles in email templates, campaign emails, from within our app, etc. We found out the hard way that if I happen to edit an article title for SEO or clarity, any existing link where the URL includes the article title is broken. We now spend a lot of time excising the article title from each article URL so that it ends with the unchanging article ID number, and I spend a lot of time proofreading other people's documents to make sure they didn't skip that step...or accidentally remove a digit from the ID in the process of clearing the title. Would love the option to pull the URL without the title.
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