I was wondering if the following tweaks to the UI where possible?
after pushing changes to ZD:
1. mantain the position of the page, i.e. do not scroll back to top
2. after re-loading the page, reload chapters in 'collapsed' mode rather than expand them all.
the second point perhaps more important as any user acessing the Zendesk site would want to select an area to work on first, and would not need to see every single item at first
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